Logistic Operations Manager

Computer Hardware
For an important group operating in the logistics sector on an international basis, we are looking for a LOGISTIC OPERATIONS MANAGER who will have total responsibility for the operation of the Business Unit, with particular attention to customer satisfaction, employee development, operational efficiency and profitability.

Main activities:

- Supervision and management of the entire process flow, ensuring a continuous improvement in productivity and respecting costs, quality of work and timing. Take timely corrective action if necessary.
- Carry out market analysis, analyze workflows, implement cost management strategies (e.g. overtime control, productivity performance, effective use of equipment, etc.); set goals and ensure the achievement of KPIs
- Direct management of the client, using adequate communication and providing updates on the progress of the project. Communicate customer issues with the operations team and devise ways to improve the customer experience, including resolving issues and complaints.
- Guarantee protection and safety, in compliance with current regulations on Safety and the Environment, maintaining a healthy and safe working environment.
- Staff performance management through formal work's assessments. Motivate the work team by defining individual performance goals and ensuring adequate training.

Skills required:

At least 5 years of previous experience in the role, preferably in the logistics sector
Excellent knowledge of English and Italian
Previous experience in Quality Management and Resource Management.
Excellent leadership skills, listening and communication skills in order to maintain a high level of motivation within the team
Organizational and analytical skills
Problem solving

Starting date scheduled for March;
place of work: Castel San Giovanni, Milan